For everything we need nowadays there is a site we can visit – if we want to chat with people we visit Instagram or Facebook; if people form India for example want to bet online they visit बोनसकोड.com. Passionate travellers who like to organize their trips via the Internet and travel apps often use booking.com to book their accommodation. Booking.com has become the official reservation site for all the official offers of hotels and private villas, apartments and rooms, and it may appear that it is the most popular site for finding your place to stay. That is why reviews from its users mean a lot to the people maintaining the site and they try to advance the options and benefits it has to offer to provide the travellers with the best experience possible. Here is what the users leaving a review on booking.com should know about their comments, critiques and suggestions on this famous travelling site.
Who leaves comments?
Firstly, not all people can leave a comment or a review on certain accommodation sections. It is available only for those who actually used the services of a certain hotel, and only their reviews count as legitimate. Therefore, only those who confirm their reservation via booking.com, and who do spend a certain amount of time in that very venue which is confirmed by the owners, are invited to share their public feedback with others.
Secondly, not only should you give the overall score ranging from 1 to 10, but you should also grade specific sections, such as cleanliness, comfort, value, facilities, and many more. These sections are optional, yet the more detailed you are, the better the others will know whether to choose the same accommodation. You can also leave an additional comment if booking.com has not offered you the opportunity to discuss the matter that you like to point out.
What impact do the reviews have?
Thirdly, the users’ reviews have an impact on the overall grading of a property for a certain period, then they become archived. That period has been extended to two or three years, and then the review of yours becomes irrelevant. The reason for the expiration of your feedback is that property owners do care about the overall score they get, and once their customers leave a bit lower grade, they try to improve their services. That means the old comments referring to the old state of the property from a few years ago should not taint the new image and reputation the owners try to build.
Furthermore, one should bear in mind that certain categories can be graded higher or lower than the overall score for a certain hotel or private accommodation. This means that certain travellers do not seek opulence and luxury, yet they do need certain segments to be spotless. For example, digital nomads who change their accommodation on a weekly basis do need a stable WI-FI connection. Pet owners do need accommodation which would also suit their pet’s needs.
As far as personal details are concerned, booking.com does respect your privacy. Once you leave your review, your email address, telephone number, social media accounts, and any other kind of contact are secured. The anonymity of users brings about more honest and objective reviews and lower the level of misleading comments.
Additionally, property owners can also analyze their scores from guests’ reviews. They can see how their overall score and scores for specific categories changed over time, and see whether they brought about better statistics and overall impression.